Terms and conditions of sale

1. The ticket shall be valid only on the date and time indicated. Only tickets ordered via the VISITBRUSSELS ticket office shall be valid. Any falsification of the ticket shall be prosecuted. /

2. The event reserved by the customer is one which involves a certain amount of risk inherent in the nature of the event. The customer, upon submitting his reservation, accepts the nature of this risk. The event consists of participating in a lunch or dinner that, weather permitting and if there is no last minute administrative obstacle (demonstration, security problems, etc.) will be held around a table seating 32 which is lifted into the air several meters off the ground. If necessary, the dinner will take place at ground level. If the dinner has to be held on the ground, no reimbursement will be given. During the meal, the guests will be harnessed and will not be allowed to leave their seat for the duration of the meal, i.e. 1 hour and 15 minutes. Those people who suffer from vertigo or have to leave for periods of less than two hours will not be given access to the gondola. /

3. The cost of the ticket cannot be reimbursed even in the event of loss or theft. Nor can it be returned or exchanged except in the event of cancellation. If Dinner in the Sky is cancelled on the date and at the time indicated on the ticket, VISITBRUSSELS will reimburse the cost of the ticket. No additional cost would be paid back (transports, flights, hotels, restaurants). No duplicates of the ticket can be provided even in the event of loss or theft. If cancellation or a change of date and time is announced or the locations of Dinner in the Sky for which a reservation has been made are changed, the customer accepts that VISITBRUSSELS, to the extent possible and if it has been notified by the organizers, may use customer details which were noted upon reservation to keep customers informed of the steps to be followed. /

4. The dining ride shall be conducted under the sole responsibility of the organizers. VISITBRUSSELS shall not be held liable under any circumstances in the event of material damage or bodily harm caused to third parties. The same shall apply to any theft or loss that could occur before or during the dining ride for which the ticket is issued. /

5. Proper attire is required. Passengers must follow the organizer’s instructions when getting on and off, and during the ride. /

6. It is prohibited to smoke on board Dinner in the Sky. No food or drink other than those served on board « Dinner in the Sky » are permitted. Menus prepared and served by the Chefs will be communicated during the dinner. /

7. All prices include VAT. /

8. « Dinner in the Sky » cannot guarantee the locations and date of the event nor the chef who will prepare the meal. Dinner in the Sky reserves the right to replace the chef or to choose another location if the latter is not available. /

9. The customer undertakes to adhere to the participation regulation in force, especially concerning misconduct, alcoholism, drug abuse, and non-adherence to instructions specific to the event, etc. The customer may be held liable for any damage or loss resulting from non-compliance with this regulation. /

10. The customer irrevocably accepts that Events in the Sky shall have the right to images on any photos taken during the event which may be used for any purpose. This shall also apply to personal data. /

11. It is essential to be present in due time at the welcome area to ensure your access to Dinner in the Sky. Nor refund will be granted in case of non-attendance or late arrival.


Privacy Statement

Hakuna Matata sprl, a company having its registered office at Avenue Emile de Béco, 47 - 1050 Brussels (Belgium), is the controller of the personal data collected through this website, meaning it determines the purposes and means to process such personal data.

Dinner in the Sky is committed to protecting your personal data in a transparent, secure and lawful manner.

The legislation applicable to such personal data processing by Dinner in the Sky is EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Dinner in the Sky reserves its right to modify the terms of the present privacy statement, in order to comply at all times with legal rules and market practices. The revised privacy statement shall be in use as soon as it is available online, it is therefore recommended that you always read it when entering Dinner in the Sky website.

Personal Data Collected and Processed

Although the consultation of most of the information available in this site does not require you to disclose personal data, some parts of the site might require that you provide Dinner in the Sky with such data.

The personal data collected and processed though this website will be limited to a minimal amount of personal data, and Dinner in the Sky will in any case ask you for your explicit consent before collecting and processing such data.

Purposes of Personal Data Collecting and Processing

By registering your personal data in this website, you agree that Dinner in the Sky may register, collect and process them for the following purposes:

  • To answer the requests you have sent through the sites;
  • To provide you with information services or newsletters you subscribed to;
  • To request from you an assessment of the company, the brand or the website, exclusively by electronic mail;
  • To test and monitor the quality of the website;
  • To comply with legal and regulatory requirements;

The personal data shall be stored for as long as required in order to fulfil the purposes for which they have been collected.

Dinner in the Sky shall not communicate your personal data to third parties for commercial purposes. The personal data you provide Dinner in the Sky with might be subject to transfer to other entities of the Dinner in the Sky group, to subcontractors or service providers whose intervention is necessary to achieve one of the above-mentioned purposes. In this case, Dinner in the Sky will impose to the third parties an adequate and similar level of protection of your personal data, by means of appropriate contract provisions.

Protection of the Personal Data Collected and Processed

Access to personal data collected by Dinner in the Sky during your visit of this website is restricted to the persons who strictly need them in order to perform their duties. Dinner in the Sky has also developed adequate internal guidelines that its employees are bound to comply with when handling your personal data.

Dinner in the Sky has put in place all reasonable technical measures in order to safely store your personal data and safeguard them against unauthorized access, modification or destruction.

As the data you provide Dinner in the Sky with are entered via the internet, which is an open and unprotected network, Dinner in the Sky cannot guarantee the security of the data during the transfer. The same applies to e-mails you send to Dinner in the Sky. Dinner in the Sky therefore strongly recommends you not to send any sensitive information through this communication channel.

Dinner in the Sky might process your personal data in a country located outside of the European Economic Area (“EEA”). Should such country not offer an adequate level of protection, Dinner in the Sky shall enforce the adequate level of protection by means of appropriate contractual provisions.

What are your rights and how to protect them?

You have the right to request access, modification, deletion of your personal data collected by Dinner in the Sky withdraw any consent provided to Dinner in the Sky in relation to your personal data make use of your personal data’s portability, if applicable.

These rights can be exercised free of charge by sending a dated request to Dinner in the Sky, accompanied by a copy of your identification document, to the following email address: info@dinnerinthesky.be

Should you have subscribed online to an information service or newsletter, you have the possibility to cancel such subscription at any time, either directly online or by addressing Dinner in the Sky an email request to that effect, to the following address: info@dinnerinthesky.be

Visiting Dinner in the Sky's website with your browser settings adjusted to accept cookies or using mobile apps, or other software tells us that you (i) want to use Dinner in the Sky's products and services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice and in our Privacy Policy and (ii) agree that you understand the terms of our cookies policy. See below for information on how to modify the settings in your device to notify you when you receive a new cookie and disable cookies altogether.

What is a cookie?

A cookie is a small text file stored on your computer, tablet or mobile phone that makes it possible to save and track data about your use of the Website. Dinner in the Sky uses cookies to identify you or store your product selection in your basket, for example. Cookies are managed by your Internet browser.

Please note that the cookies we use can’t harm your computer. Dinner in the Sky does not store personally identifiable information such as credit card details in the cookies we use, but we do use encrypted information gathered from cookies to help us to improve your experience of our Website.

You can edit your preferences at any time by going to the 'Managing your cookie preferences' section.

What cookies do we use?

Zie in de onderstaande tabel de lijst met cookies van derden.

Cookie Name Description Retention period Owner
dits_cookie_accept Used to display the cookie banner at first user website on the website. 2 month Dinner in the sky

- Third-party cookies

These are particularly statistical analysis cookies that collect information about navigation on our Website, thereby enabling us to improve your user experience and tailor the services to your preferences.

There are also advertising cookies that aim to personalise and/or improve the content and browsing experience by providing you with interest-based services on other Websites.

  • Delivering content, including advertisements, relevant to your interests on third-party sites. Our interest-based ads are subject to your preferences as described in the next section.
  • Keeping track of your specified preferences.
  • Conducting research and diagnostics to improve Dinner in the Sky’s content, products and services.
  • Preventing fraudulent activity.
  • Improving security.

All of the information collected is anonymous.

See list of third-party cookies in the table below.

Cookie Name Description Retention period Owner
VISITOR_INFO1_LIVE A cookie used by Youtube to measure your pass-bande and find wich interface you are using. 1 year Youtube
PREF This cookie stocks your preferences and other information such as your language, your researches. 10 years Youtube
YSC Is used by Youtube on the embedded video player. End of session Youtube
_ga Used to distinguish users. 2 years Google
_gat Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. 1 minute Google
_gid Used to distinguish users. 24 hours Google
_utma from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years Google
_utmt Used to throttle request rate. 10 minutes Google
_utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 minutes Google
_utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. End of session Google
_utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months Google
_utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 1,5 years Google
_uetsid This cookie is used by Bing to gather anonymous information on how visitors are using our website 30 minutes Microsoft
datr This cookie identifies the browser connecting to Facebook. It is not directly tied to individual Facebook the user. Facebook reports that it is used to help with security and suspicious login activity, especially around detection of bots trying to access the service.  Facebook also say the behavioural profile associated with each datr cookie is deleted after 10 days. This cookie is also read via Like and other Facebook buttons and tags placed on many different websites. 1,5 years Facebook
fr Contains browser and user unique ID combinaton, used for targeted advertising. 3 months Facebook
lu Used to manage the login process, remembers user on return visit if they choose to stay logged in. 1,5 years Facebook


Managing your cookie preferences

You can easily disable and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings.

We recommend that you do not disable cookies strictly necessary for the Website to function (cookie described as 'Cookies strictly necessary for the Website to function') because this would prevent you from ordering online and enjoying the services of the Dinner in the Sky website.

In order to manage cookies to best suit your needs, please bear in mind the purpose of cookies when setting your browser.

Please find below instructions about managing and disabling cookies, depending on your browser:

Internet Explorer

Go to Tools menu, then Internet Options.

Click on Confidentiality, then click on Advanced.

In the Cookies window, select your preferences.

Google Chrome

Click the Chrome menu, the upper right button.

Select Settings then click on Show advanced settings.

In the Privacy section, click the Content settings button.

Select your preferred option(s) in the Cookies section.


Go to Tools then Options menu.

Click on the Privacy settings.

Select Use custom settings for history.

Select your preferred option(s) on the Accept cookies from sites section.


Click on Safari, then Preferences.

Click on the Privacy tab.

Go to Block cookies and select your preferred option(s).